Free for eligible accounts
Managed Account – our 4 pillars:
You don’t need
Talking to support has one purpose: getting answers and solutions. On our higher plans, we make that even faster
Faster response & resolution
- Higher Service Level
As our support plans go up, our service level grows, ensuring that customers in higher support plans have higher priority.
- Faster Resolution
On our Managed Account plan, issues are fixed quicker, features are adopted sooner, and interactions with Google are accelerated.
We do even more for you and your users. We monitor your account and we act upon the data, preventing future issues
Extended support and auditing
- We know every detail
Attention to detail is one of our pillars, and the degree of attention and focus naturally grows on our Tier 2 plan.
- We do even more
On our Tier 2 plan, we even manage complex migrations and other tasks usually handled by local Admins.
We manage your entire account, removing the need for a local admin. Or we help your admin
Local Admin not required
- We manage your account
We replace or act as your Administrator and we manage every detail related to your G Suite account.
- We cooperate with your Admin
Or we cooperate with your Admin, troubleshooting issues, and helping with the account management.
Check your quote or if you’re entitled for free
MANAGED ACCOUNT – Quote Calculator
This Calculator only applies to MANAGED ACCOUNTS. Our Premium Support plan is FREE, and our Dedicated Admin plan has its own calculator.
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Talk to us for more details
Technical Account Manager (TAM)
Maximum number of accounts per TAM
Local admin / account responsible
Premium hands-on troubleshooting
Admin Console configurations
Direct support for end-users(1)
Complete account management
Initial & on-demand account auditing
Ongoing account auditing & reporting
Free for accounts from (number of users)
1 – “Indirect” support means that an Admin needs to contact us in advance
Need even more? Or maybe a little less?
Check our other support plans:
A Technical Account Manager
for your account, for free
The all-in-one VIP solution
for the large enterprise