All-around transparency
demands transparent pricing

 

 

PRICING

–  Our Services  –

Support Plans

3-Tiered support & account management

Tier 1

G Suite Support

0

/user/month

 

Yes, our Tier 1 plan is free!
You only pay the G Suite subscription.

Free, but premium in every way:

 

–  Extended hands-on support  –

–  With a Technical Account Manager  –

–  Collaborative troubleshooting  –

–  Proactive configurations & updates  –

–  Priority SLA with Google  –

–  Vast range of contact options  –

Tier 2

Fully-Managed Accounts

Quote Calculator:

Tier 3

Dedicated Administrator

Quote Calculator:

COMPARE OUR PLANS

Tier 1

G Suite Support

Tier 2

Fully-Managed Accounts

Tier 3

Dedicated Administrator

Customer-side Admin

Required

Not Required

Not Required

Hands-On Support for Admins

✔️

✔️

✔️

Direct support to End-Users

✔️

✔️

Security & Privacy Settings

✔️

✔️

✔️

Sharing & Access Settings

✔️

✔️

✔️

Deliverability & SPAM Settings

✔️

✔️

✔️

Routing & Compliance Settings

✔️

✔️

✔️

End-User Gmail configurations

Admin Support

✔️

✔️

Creation of users, groups & aliases

✔️

✔️

✔️

Server-to-Server Migrations

✔️

✔️

✔️

Complex Migrations (non-supported sources)

Best Effort

Best Effort

✔️

Limited Portfolio (number of accounts)

20 to 30

1, 2, 5 or 8

Bridge to 3rd-Party Support

✔️

Free for accounts from (number of users)

Basic: 1
Business: 1
Enterprise: 1

Basic: 500
Business: 250
Enterprise: 125

Basic: 1000*
Business: 500*
Enterprise: 250*

* For Semi Dedicated 8

READY TO IMPROVE G SUITE?

–  The Solution  –

G Suite Editions

 

All editions include our Tier 1 support plan:

>  Dedicated Technical Account Manager  <
>  Extended Hands-On Support  <
>  Enterprise-Grade SLA with Google  <

G Suite Basic

Professional office suite with 30GB storage

5  .  2  /user/month

Professional Email

> Business email addresses (@yourcompany)
> Groups & aliases adresses

30GB of Cloud Storage

> Your files, wherever you want them
> Granular access levels for files & folders

Video & Voice Conferencing

> Conference calls with up to 100 people
> Video, screen sharing, or voice, with one simple link

Secure Team Messaging

> Direct 1-to-1 & group messages, and intelligent Bots

Work-oriented Calendars

> Integrated with Gmail, Drive and Hangouts
> Share events or calendars & manage meeting rooms

AI-Powered Docs & Spreadsheets

> Work collaboratively and simultaneously
> Grammar tools, Google functions & macro recorder
> Extendable with Add-Ons and Google Apps Scripts

Administration & Security Controls

> Manage users, devices, sharing & security policies
> Message auditing tools and security reports & alerts

G Suite Business

Enhanced suite, unlimited storage & vault

10 .  4  /user/month

N

G Suite Basic, plus:

Unlimited Storage & Shared Drives

> Unlimited storage or 1TB/user if less than 5 users
> Shared Drives for teams with centralized file ownership

Video & Voice Conferencing

> Conference calls with up to 150 people

Smart search across all G Suite Apps

> Find results from Gmail, Drive, Docs, Calendar and more

Administration & Security Controls

> Advanced OU & Group-based controls for Google Drive
> Advanced Drive and Mobile audit reporting and API
> Control mobile apps for specific OU’s or groups of users
> Data Regions: choose the location of your G Suite data

Powerful Archiving and eDiscovery

> Set rules to retain or purge emails, chats, and files
> Keep an archive for legal purposes or data loss prevention
> Advanced search and retrieval options
> Audit reports to track user activity

G Suite Enterprise

Premium features, controls & security

23  /user/month

N

G Suite Business, plus:

Enterprise-grade Email

> Advanced data loss prevention for Gmail
> S/MIME Encryption for email during transport

Enterprise-grade Storage

> Advanced data loss prevention for Drive

Video & Voice Conferencing

> Conference calls with up to 250 people
> Record meetings and save them to Drive
> Live stream your meeting  to up to 100.000 people

Cloud Identity Premium

> Context-aware access for G Suite apps
> Advanced Mobile Management for Cloud Identity

Administration & Security Controls

> Domain-wide admin managed security keys
> Security Center with actionable insights & analytics
> Data loss prevention rules for Gmail and Drive
> Automate mobile management tasks with rules

OUR SUPPORT vs GOOGLE SUPPORT

Tier 1

Cloud Guardians

Tier 1

Google Support

Support included in G Suite price

✔️

✔️

Technical Account Manager (TAM)

✔️

Direct contact with your TAM

✔️

Contact support using VoIP apps

✔️

✔️

Customer Support Portal

✔️

Premium Payments Portal

✔️

Remote Control Troubleshooting

✔️

Screen Sharing (view-only) Support

✔️

✔️

How-To (guidance-only) Support

✔️

✔️

Premium Hands-On Troubleshooting

✔️

✔️

Domain / DNS Zone Configurations

✔️

Proactive Updates for Known Issues

✔️

✔️

Recommendations about 3rd-Parties

✔️

SLA with Google (vs direct customers)

Premium

Normal

NOT SURE YET?