Our Tier 2 support is free for
companies with more than 500 users
Or from 250 users on the Business plan
– Tier 2 –
No Admin required & Support for End-Users
We manage it
We replace or act as your Administrator and we manage every detail related to your G Suite account.
Or we cooperate with your Admin, troubleshooting issues and helping with the account management.
Support for everyone
Extended support for end-users, granting them direct assistance from us, without the need for a local Admin.
We know your users
We apply our proximity principle to your end-users, ensuring that we know their support history and needs.
HIGHER FOCUS &
We know every detail
Attention to detail is one of our pillars, and the degree of attention and focus naturally grows on our Tier 2 plan.
We do even more
On our Tier 2 plan, we even manage complex migrations and other tasks usually handled by local Admins.
& RESOLUTION TIMES
Higher Service Level
As our support plans go up, our service level grows, ensuring that customers in higher support plans have higher priority.
With us as Admin, issues are fixed quicker, features are adopted sooner, and interactions with Google are accelerated.
Want even more support?
Our offer, in a few words
Peace of mind for accounts who need all the attention or don’t have their own Admin. Free for eligible accounts.
Our Tier 3 support is perfect for
companies with more than 1000 users
Or from 500 users on the Business plan
STILL HAVE QUESTIONS?
– Tier 3 –
The all-in-one VIP solution for the large Enterprise
The top spot
From Semi-Dedicated Admins (that manage 8, 5, or just 2 accounts) to Fully-Dedicated Admins that manage your account only!
Our Admins work collaboratively to make sure that no small issue escapes undetected, and to find the best solutions, faster!
Support without holidays or unpredictable absences, and with even more services, such as large migrations. From any source!
No paperwork, no paid holidays, no severance packages, no headaches. And an entire team behind your Admin!
NEED MORE DETAILS?