Trust your G Suite account to those trusted by Google
We’re specialized exclusively on G Suite, and we deliver outstanding Support and Account Management services for G Suite customers.
If we can’t convince you that we are the best G Suite experts, we accept that we’re not good enough for you!
Our suporte is free. No tricks.
You only pay the G Suite subscription and optional services
DON’T BELIEVE IT?
Our business model is tailored for customer satisfaction. And for that, support is key, not sales. In fact, we don’t even have a sales team! Our sales are conducted by Technical Account Managers, to guarantee the necessary technical knowledge.
– Tier 1 –
G Suite Support
Premium Support is our basic offer!
WITHOUT ANY COST
Better, faster, smarter
Our support is premium & extended. Our resolution times are faster. And contacting us is as easy as texting a friend.
And... it's free!
Despite being first class support, our Tier 1 plan is free! The only thing you pay is the G Suite subscription.
WITH A TECHNICAL
We pay attention
Each of our customers gets a Technical Account Manager that knows the customer’s needs and support history.
We really care
By assigning a Technical Account Manager to your account, we create rapport, which naturally increases our commitment.
We do the hard work
We don’t simply explain to you what to do or how to do it: if something can be done remotely, we do it ourselves.
You don’t need to find an issue: we are constantly working to keep your account secure and issue-free.
G SUITE EXPERTS
We’ve spent a lot of time training other Google Partners and that makes our work with G Suite respected by our peers.
We work with the collective knowledge of our team, so each of us can be highly specialized in some areas of G Suite.
OUR SUPPORT vs GOOGLE SUPPORT
Support included in G Suite price
Technical Account Manager (TAM)
Direct contact with your TAM
Contact support using VoIP apps
Customer Support Portal
Premium Payments Portal
Remote Control Troubleshooting
Screen Sharing (view-only) Support
How-To (guidance-only) Support
Premium Hands-On Troubleshooting
Domain / DNS Zone Configurations
Proactive Updates for Known Issues
Recommendations about 3rd-Parties
SLA with Google (vs direct customers)
Don’t wait for tomorrow
Our offer, in a few words
Proactive support, on-demand configurations, disaster prevention & recovery… All for free!
You only pay the G Suite subscription
NEED EVEN MORE DEDICATION & PRIORITY?
Check our advanced support plans:
– Tier 2 –
No Admin required
and Support for End-Users
– Tier 3 –
The all-in-one VIP solution
for the large enterprise
“Google Cloud Partners are on the front lines of digital innovation. We’re proud to work with these organizations to turn new ideas into industry breakthroughs. To that end, we’d like to take a moment to celebrate their accomplishments.”