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PREMIUM SUPPORT

A Technical Account Manager, and all the support you need

Premium Support Managed Account Dedicated Admin G Suite Billing

 

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Premium Support

Premium Support

Free for every G Suite account

Premium Support – our 4 pillars:

Better & Free

Better support
without any
added cost

Personal

Your own
Account
Manager

Proactive

We keep
your account
secure

Certified

We know
G Suite like
no one else

1
Not all that is premium is expensive: we provide Premium Support without adding any cost to your G Suite plan

BETTER & FREE

Premium, except for the price

  1. Better, faster, smarter
    Our support is premium & extended. Our resolution times are faster. And contacting us is as easy as texting a friend.
  2. Add value, not costs
    Despite being first-class support, our ‚Premium Support‘ plan is free! The only thing you pay is the G Suite subscription.

And much more:

  • Your account will inherit our Enterprise-Grade SLA with Google
  • Contact us using your favorite messaging app
  • Get real Remote Control support
  • Get recommendations about 3rd-Party apps and extensions

Start taking advantage of G Suite’s full potential

Check Benefits

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2
Talk to the same person every time: we assign a Technical Account Manager to every account

The personal touch

  1. We pay attention
    Each of our customers gets a Technical Account Manager that knows the customer’s needs and support history.
  2. We really care
    By assigning a Technical Account Manager to your account, we create rapport, which naturally increases our commitment.
What else you’ll get:

  • Someone that really knows what your G Suite account needs
  • Access to your Technical Account Manager’s appointment slots
  • Your Technical Account Manager’s direct email, WhatsApp, Telegram…

Start getting more attention, from someone you’ll get to know

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PERSONAL

3
Security, access & data loss prevention need to be prepared in advance, not after the disaster

PROACTIVE

Prevention, focus & hard work

  1. We are proactive
    You don’t need to find an issue: we are constantly working to keep your account secure and issue-free.
  2. We do what needs to be done
    We don’t simply explain to you what to do or how to do it: if something can be done remotely, we do it ourselves.
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4
What we know & love: we worked several years with Google Cloud, specifically with G Suite

Get the best experts

  1. We are specialized
    We work with the collective knowledge of our team, so each of us can be highly specialized in some areas of G Suite.
  2. We are authoritative
    We’ve spent a lot of time training other Google Partners and that makes our work with G Suite respected by our peers.
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CERTIFIED

G Suite editions

The only thing you’ll pay

G Suite Basic
G Suite Business
G Suite Enterprise
Price

5.20 €

10,40 €

23,00 €

Professional email with Gmail interface

9,60 €

21,20 €

Storage per user

30 GB

Unlimited

Unlimited

Device management

5.00 €

€ 10,00 €

22,00 €

Shared Drives

10,20 €

22,50 €

Regular price (same as Google)

5.20 €

10,40 €

23,00 €

All prices are per user, per month
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Why Premium?

Our Support vs Google Support

Cloud Guardians
Google Support
Technical Account Manager (TAM)

Premium hands-on troubleshooting

Remote control troubleshooting

Screen sharing (view-only) support

Admin Console configurations

User-specific configurations

Domain / DNS zone configurations

Recommendations about 3rd-parties

Limited number of accounts per TAM

Initial & on-demand account auditing

Support cost (any account size)

Free

Free

SLA with Google (vs direct customers)

Premium

Normal

READY TO IMPROVE G SUITE?

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Join us in 3 simple steps

without any service interruption

1

Have a
quick chat
with us

2

Provide us
your transfer
token

3

We transfer
your account
in 2 minutes

Need even more dedication & priority?

Check our advanced support plans:

 

Fully-Managed
Accounts

Direct Support for End-Users
without the need for an Admin

Dedicated
Administrator

The all-in-one VIP solution
for the large enterprise